VINCUE Onboarding Portal

Welcome to VINCUE Onboarding

VINCUE's dedicated support team is here to guide you through every phase of implementation and beyond—real-time answers, tailored to your dealership.

Dealers using VINCUE see an average of $2 million in additional gross profit per store annually, thanks to smarter inventory decisions driven by real-time data.

Join hundreds of dealers at VINCUE UNLEASHED 2026—the premier event for automotive innovation, networking, and growth strategies.

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Your Onboarding Journey

Please click on Onboarding Docs below to start your onboarding

WEEK 1

Onboarding Team Assigned & Build Begins

Account is assigned to Onboarding Team
Client Agreement call
Cover RockEd Certification
Discovery call
Go live date determined & all training scheduled
PJM1 starts building the account & requests inventory feeds

WEEK 2

Account Build & QA'd for Training Week

Validate all feeds are loaded & VINCUE settings are correct
PJM2 drafts syndication emails
Price mapping completed beginning of the week
Launch Coordinator signs off on the account set up
Inventory check with dealer at the end of week

WEEK 3

Training Week

Training week & logins provided
Performance Manager to start meeting with the dealer regularly
Performance Manager will go over buyers guides & description builder
Launch Coordinator signs off on the account
Final Go Live Settings are in place to prepare for syndication week

WEEK 4

Start of Go Live

Syndications are sent out to the website & third parties
Once syndications are complete, the Performance Manager will take over the account
Email is sent out to the dealer when syndications are complete
Quality check for 30 days after syndications are complete which includes, Project Managers, Launch Coordinator & QA team

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