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title: Portal
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#### Did You Know?

[Onboarding](https://pages.vincue.com/portal?hsLang=en) [Tree](https://pages.vincue.com/tree?hsLang=en)

## Welcome to VINCUE Onboarding

VINCUE's dedicated support team is here to guide you through every phase of implementation and beyond—**real-time answers**, tailored to your dealership.

Dealers using VINCUE see an average of **$2 million in additional gross profit** per store annually, thanks to smarter inventory decisions driven by real-time data.

Join hundreds of dealers at **VINCUE UNLEASHED 2026**—the premier event for automotive innovation, networking, and growth strategies.

[Learn More](https://vincueunleashed.com/)

### Overall Progress

## Your Onboarding Journey

Please click on **Onboarding Docs** below to start your onboarding

1 Internal Use

2 Onboarding Docs

3 Internal Use

WEEK 1

### Onboarding Team Assigned & Build Begins

- Account is assigned to Onboarding Team
- Client Agreement call
- Cover RockEd Certification
- Discovery call
- Go live date determined & all training scheduled
- PJM1 starts building the account & requests inventory feeds

WEEK 2

### Account Build & QA'd for Training Week

- Validate all feeds are loaded & VINCUE settings are correct
- PJM2 drafts syndication emails
- Price mapping completed beginning of the week
- Launch Coordinator signs off on the account set up
- Inventory check with dealer at the end of week

WEEK 3

### Training Week

- Training week & logins provided
- Performance Manager to start meeting with the dealer regularly
- Performance Manager will go over buyers guides & description builder
- Launch Coordinator signs off on the account
- Final Go Live Settings are in place to prepare for syndication week

WEEK 4

### Start of Go Live

- Syndications are sent out to the website & third parties
- Once syndications are complete, the Performance Manager will take over the account
- Email is sent out to the dealer when syndications are complete
- Quality check for 30 days after syndications are complete which includes, Project Managers, Launch Coordinator & QA team

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